Soft Launch Studios Creative Marketing LLC (“Soft Launch Studios,” “SLS,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, submit an inquiry, or interact with our advertisements and lead forms.

Information We Collect

We may collect information that you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Business or company name
• Website or social media information
• Information about your business
• Marketing needs, interests, and budget information
• Information submitted through contact forms, lead forms, emails, messages, consultations, or other communications with us

We may also automatically receive certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, referring website, and other website usage information.

How We Collect Information

We may collect information when you:

• Submit a form on our website
• Submit a lead form through Facebook, Instagram, or another advertising platform
• Contact us by email, phone, social media, or other communication channels
• Request information about our services
• Schedule a consultation
• Become a client
• Interact with our website or advertisements

How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and requests
• Contact prospective and current clients
• Provide information about our marketing services
• Prepare proposals, quotes, and recommendations
• Provide and manage our services
• Communicate about projects and client relationships
• Improve our website, advertising, and marketing
• Measure the effectiveness of our marketing campaigns
• Maintain business records
• Protect against fraud, misuse, or security issues
• Comply with applicable legal requirements

We may also use contact information to send marketing communications where permitted by law. You may opt out of promotional emails by using the unsubscribe option provided in those communications or by contacting us.

Facebook and Instagram Lead Forms

We may use advertising and lead-generation services provided by Meta Platforms, including Facebook and Instagram.

If you submit information through one of our Meta lead forms, Meta may provide the information you submitted to Soft Launch Studios so that we can respond to your inquiry and communicate with you about our services.

Meta's own collection and use of information is governed by Meta's applicable privacy policies and terms.

Cookies, Analytics, and Advertising Technologies

Our website and third-party services we use may use cookies, pixels, analytics technologies, or similar tools to operate the website, understand website traffic, measure advertising performance, and improve our marketing.

Your browser or device may provide controls for limiting certain cookies or tracking technologies.

How We Share Information

We may share information with service providers that help us operate our business, website, communications, advertising, analytics, and other business functions.

These may include website hosting providers, advertising platforms, analytics providers, email or communication providers, customer-management tools, and other technology vendors.

We may also disclose information when required by law or when reasonably necessary to protect our rights, users, business, or others.

We do not sell personal information for money.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, responding to inquiries, maintaining business records, resolving disputes, and complying with legal obligations.

Retention periods may vary depending on the type of information and why it was collected.

Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Your Privacy Choices

You may contact us to request access to, correction of, or deletion of personal information that we maintain about you, subject to applicable law and any legal exceptions.

You may also request that we stop sending you promotional communications.

California Privacy

California residents may have additional privacy rights under applicable California law.

Depending on which laws apply to Soft Launch Studios and the circumstances of a request, these rights may include rights relating to accessing, correcting, or deleting certain personal information and receiving information about how personal information is collected, used, or disclosed.

We will process applicable privacy requests in accordance with applicable law.

Children's Privacy

Our website and services are intended for businesses and adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Third-Party Websites and Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of third parties, and their collection and use of information are governed by their own privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, technology, or legal requirements.

When we update this policy, we will update the “Last Updated” date above.

Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, contact:

Soft Launch Studios Creative Marketing LLC
Bay Area, California
Email: info@softlaunchstudiosmedia.com